Who We are

Welcome to Factory Service, where Jaime Jolley, our seasoned expert, brings decades of passion and skill to the world of powersports. With roots in the scene since '75 and a racing debut in '78, Jaime's been shaping the powersports landscape since becoming a technician in '91. Holding a master-level certification for an impressive 25 years, his extensive training comes straight from the industry giants – Honda Motor Corp, Kawasaki Motor Company, Suzuki North America, and Yamaha Motor Corp.

Anchored In the Rock Hill, SC / Charlotte, NC area for over 32 years, Jaime is dedicated to achieving Mechanical Excellence. This means your experience with Factory Service is not just about repairs; it's a culmination of years of refined expertise and a commitment to delivering top-tier service in the world of powersports.